A former Pornhub moderator says some videos that should have been removed were missed and ‘stayed up for months’

Netflix is ​​releasing its documentary Money Shot: The Pornhub Story on Wednesday.Netflix

  • A former Pornhub video moderator said content that should have been removed “remained online for months.”

  • The former MindGeek employee made the claims in the new Netflix documentary Money Shot: The Pornhub Story.

  • It explores the dark side of porn through interviews with performers and industry workers.

Editor’s Note: This article contains references to child sexual exploitation material that may be viewed as offensive by some. If you are a victim of exploitation and need help, please contact the National Center for Missing and Exploited Children online at https://www.missingkids.org/

A former MindGeek moderator said that many Pornhub videos that should have been removed remained on the platform for months.

The former MindGeek employee said Pornhub received “thousands” of requests to remove videos that may include sexual exploitation of minors or nonconsensual acts, but that moderators were unable to process them all.

“A lot of videos that should have been taken down remained online for months,” he said in a new Netflix documentary, Money Shot: The Pornhub Story, which comes out Wednesday.

The man, whose identity has not been released, claimed he reviewed 700 videos a day, but moderators were supposed to review even more than that number.

“I think the company could have done more to prevent some things and chose not to, and only really changed some things after they ran into problems,” he said.

“We went through the videos as quickly as we could. Even though we thought we were diligent in our work, we still missed a few videos from time to time.”

The former moderator said he couldn’t tell the age of a person from the video and that it was “really hard” to determine if they were underage.

“We were basically just making assumptions and then my manager would decide whether the video should be permanently deleted or whether it should be re-released,” he said. “The rules were constantly changing.”

Yiota Souras of the National Center for Missing and Exploited Children explains in the documentary that online companies defined as electronic service providers are required by U.S. law to report apparent child pornography to the center when they become aware of it on their platform.

“The reporting law only applies to U.S. companies, so international companies have no obligation to register with NCMEC, report child sexual abuse material to our CyberTipline, or have any involvement with us,” Souras said.

Mindgeek registered with NCMEC in March 2020. It is headquartered in Luxembourg, according to its website, but it operates primarily from Montreal, Canada.

Money Shot: The Pornhub Story examines the history and dark side of Pornhub, as well as the censorship of sex workers. The documentary features interviews with former MindGeek employees, porn actors, journalists, and industry workers. It is available to stream on Netflix worldwide starting March 15.

MindGeek told Insider in a statement: “MindGeek’s policy is to immediately remove any content deemed to violate our terms of service and to review any material reported by users, no questions asked.”

English:He added: “No user may upload content to our platforms without uploading a government-issued ID that passes third-party verification. Any user has the ability to disable a piece of content on our platforms by filling out the content removal request form, and our policy is to immediately and automatically disable content for further review. These policies are just a small part of MindGeek’s industry-leading safeguards, which have led to NCMEC, the world’s leading child protection organization, reporting that Pornhub has the lowest incidences of child sexual abuse material and removes child sexual abuse material cases as quickly as possible after being notified, of all major platforms, including Facebook, Instagram, Twitter, YouTube, and more.”

“Any suggestion that we don’t have enough moderators to thoroughly review all content that is posted is categorically false. Combating illegal content on the internet must be led by effective policy, data and facts, and MindGeek is committed to remaining at the forefront of this fight.”

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