Ticketmaster Reports Data Breach, Users’ Payment Information May Have Been Stolen

Ticketmaster Reports Data Breach, Users’ Payment Information May Have Been Stolen


Ticketmaster says a data security incident in April and May may have exposed users’ contact and payment information.

In an email sent to affected users, the ticket seller said it recently discovered that an unauthorized third party obtained information from a cloud database hosted by a third-party data service provider between April 2, 2024 and May 18, 2024.

They determined that personal information may have been affected by the May 23 incident, but there has been no additional unauthorized activity in the cloud database since their investigation began.

Your name, contact details and payment card information, including encrypted credit and debit card numbers and expiration dates, may have been obtained.

Those affected are limited to customers who purchased tickets for events in North America and will be notified by email or mail.

Ticketmaster said it is continuing its investigation into the incident and has also contacted U.S. federal law enforcement authorities. It added that notification of the data breach was not delayed due to a law enforcement investigation.

The company added that it had taken a number of technical and administrative measures to further improve its security systems.

People who have been notified of the breach are urged to take steps to protect themselves from identity theft, including monitoring their accounts. Authorities have also offered those affected free identity monitoring for one year.

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